ORDER PROCESSING AND SHIPPING INFORMATION
ESTIMATED DELIVERY TIME:
Customers can expect to receive their products within 6-10 business days after payment has been received and their order processed.
ORDER PRODUCTION:
After payment, your order will be placed in our waiting queue for two hours before production begins. During this time, you can edit or cancel your order. Production typically takes 1-3 business days.
SHIPPING TIME:
Shipping takes 5–7 business days. Once your order has been released to the carrier, a tracking link will be emailed to you so you can monitor delivery progress.
Note: Business days do not include Saturdays and Sundays.
SHIPPING COSTS:
- US and International Shipping: Free Shipping*
SHIPMENT CONFIRMATION & TRACKING:
You will receive a shipment confirmation email once your order has shipped. The tracking number will become active within 24 hours.
INCORRECT OR UNDELIVERABLE ADDRESS:
If an order is undeliverable due to incorrect or incomplete information provided by the customer, we are not responsible. Items returned to us can be reshipped at the following costs with updated and accurate shipping details:
- $7 per item for reshipping to the US
- $10 per item for global reshipping
MULTIPLE ADDRESSES:
We only ship to a single address per order. If you need to ship to multiple locations, please place separate orders for each address.
VAT INFORMATION:
We do not collect taxes on any orders. Recipients are responsible for any taxes and duties. For more information, please contact your local customs office as VAT charges vary by country.
For any further questions, please contact us at [email protected]
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